Medyc in Addis Ababa
An older mother and her daughter share a phone call in their living room in Addis Ababa
Families abroad · Addis Ababa

Arrange care
for a relative.

You choose the care. Our team arranges it locally, with your relative.

Their care

Three ways to help from abroad.

Arrange a single service or talk with the team about follow-up.

By video or at a partner facility

A medical appointment

Arrange a video consultation, or an appointment at a partner clinic, hospital, specialist, laboratory or imaging centre.

  • A video consultation, or a clinic, hospital, specialist, lab or imaging appointment
  • Any further appointment the clinician recommends
  • Your relative takes part in every decision
Arrange this carePrice on request
At their home

Care at your relative’s home

A doctor or a nurse visits your relative in Addis Ababa.

  • A doctor’s or nurse’s visit in Addis Ababa
  • The service and address checked with your relative
Arrange this carePrice on request
Over time

Medicines and follow-up

Help organise a prescription request and plan the next appointment with your relative.

  • A prescription request, organised with them
  • The next appointment planned together
  • Updates shared with your relative’s permission
Arrange this carePrice on request
Family offer · Family Visit

A nurse’s visit
for your relative.

Request a nurse’s visit to your relative’s home while you’re abroad. The visit is arranged at a time agreed with them. A written report is shared with you with their consent.

What is included

  • A nursing visit at homeAt your relative’s home, at a time agreed with them
  • A written reportShared with you with your relative’s consent
  • A contact on WhatsAppBefore and after the visit, for you and your relative
  • Next steps if neededA medical consultation is suggested, with no obligation

Request a Family Visit

Sending this request does not confirm the visit. The team will explain availability and cost before you agree to proceed.

Who does what

A care plan made with your relative.

  • 01

    You explain the request

    Tell us who needs care, where they live and how you would like to help.

  • 02

    Your relative takes part

    They take part in care decisions and choose which information may be shared.

  • 03

    We arrange the next step

    The team coordinates the service with the professionals concerned and confirms the details.

How it works

Arranging care
from abroad.

  1. 01

    Describe the request

    Choose who needs care and tell us their city.

  2. 02

    Review your proposal

    Check the services, costs, payment options and local availability.

  3. 03

    Confirm with your relative

    Appointments and information sharing are agreed with them before care begins.

Practical guides

Further reading.

FAQ

Frequently asked questions.

What about emergencies?

Medyc is not an emergency service. The person in Addis Ababa should call 907 for a Red Cross ambulance or go to the nearest emergency department straight away; then message us to arrange what comes next.

Can I pay from my country?

The team confirms the available payment methods, currency and any fees for your country before you commit.

Can you arrange care outside Addis Ababa?

Tell us the city and the service needed. The team checks what is available there: naming a city in an enquiry does not guarantee availability.

Does the programme pay for every treatment?

No. Services, funding, limits and exclusions must be specified in your written proposal. Care coordination is not unlimited insurance.

Will I receive medical updates?

Updates are shared with your relative’s permission or according to your authority as their authorised representative.

Does an enquiry start care?

No. An enquiry lets the team prepare a proposal. Care starts only once you and your relative have agreed the arrangements.

Talk to the team

What does your relative need?

Share a few practical details. No medical documents are needed here. The team will confirm availability, costs and payment options from your country.

No medical documents here, please.