Medyc · Djibouti

A teleconsultation
with a doctor in Djibouti.

Talk to a doctor in Djibouti by video, from home: the doctor, time and price are confirmed before you book.

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In short

The answers, first.

  • Who you see

    A doctor in Djibouti. Check their name and the consultation language before you book.

  • When

    At the time you book, confirmed before the consultation.

  • Where

    By video, from your phone or computer. At a partner clinic if you prefer.

  • The price

    From 3,000 DJF (per consultation).

The service

What’s included, and what isn’t.

Included

  • A video consultation with a doctor in Djibouti
  • Any treatment or tests explained after the consultation
  • Your prescription, if the doctor writes one, saved in your Medyc space
  • An appointment at a partner clinic if you need to be examined in person

Not included

  • Emergencies: Medyc is not an emergency service
  • A physical examination: if needed, a doctor comes to your home or the team books an appointment at a partner facility
  • The medicines themselves: they are prepared by a pharmacy
In an emergency

Medyc is not an emergency service. Call:

How it works

From booking
to prescription.

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  1. Medyc app screen: choosing between video consultation, partner clinic and home visit01

    Book

    In the app, in your browser or with the team: choose a video consultation.

  2. 02

    Check the details

    The doctor, time and price are confirmed before you book.

The price

The price, before you book.

The price is shown in the app or confirmed by the team before you book. Any tests or medicines are separate.

From3,000 DJFper consultation

Book in the appIndicative starting price. The total cost is confirmed before you book.
Before you book

What to have ready.

Have ready

  • Your symptoms written down, with how long they have lasted
  • Your prescriptions, current medicines and recent results
  • A charged phone or computer with a stable connection
  • A quiet, well-lit place

Where we go

Doctors consult from Djibouti. The consultation is by video, wherever you are, or at a partner clinic in Djibouti City if you prefer. When an examination is needed, a doctor can also come to your home in Djibouti City, or the team books an appointment at a partner facility.

FAQ

Your questions about teleconsultation.

How do I book a teleconsultation in Djibouti?

Book in the Medyc app or in your browser, or ask the team to arrange it. The doctor, time and price are confirmed before you book. At the agreed time, the consultation takes place by video.

Do I need to download the app for a teleconsultation?

We recommend it: in the Medyc app, you book the teleconsultation and then keep the prescription and your documents in one place. No smartphone? You can continue on the web or ask the team to arrange your request.

Can the doctor write a prescription by video?

Yes, if the doctor considers it necessary after the consultation. Your prescription is then saved in your Medyc space.

How much does a teleconsultation cost in Djibouti?

From 3,000 DJF per consultation. The price is shown in the app or confirmed by the team before you book.

What if the doctor needs to examine me?

They tell you at the end of the consultation and explain the next step: a consultation at a partner clinic, a doctor’s home visit or tests.

Is this an emergency service?

No. In an emergency, dial 119 (SMUR) or 18 (fire and rescue).

Is this service reimbursed by the CNSS?

No, Medyc services are not reimbursed by the CNSS at the moment. The price is confirmed before you book.

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Book with the team

Prefer that we book it for you?

Tell us what brings you. The team in Djibouti calls or messages you back to arrange the teleconsultation.

Message us on WhatsAppCall +253 77 04 12 12Email the team

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